Frequently Asked Questions

Escapes

  • You can view the starting price per person for each escape directly on our website. Prices may vary depending on the season, group size, availability, and any add-ons you may choose. Once you contact us and provide us with more information, we will get back to you within 24h with a fixed quote - this will be the final price of your escape.

  • Yes! We offer flexibility to adjust certain inclusions to suit your preferences. Let us know which part of the package you’d like to change, and we’ll work with you to personalise your escape.

  • Just contact us, we provide flexible customisation options and a range of optional add-ons for each escape. Whether you want to personalise your experience or include extras like activities, dining, or special requests, simply let us know your preferences, and we will tailor your escape to make it perfect for you.

  • Absolutely! Whether it’s a birthday, anniversary, or hens party, we love helping you celebrate life’s special moments. Tell us what you’re celebrating, and we’ll suggest the best ways to make it unforgettable.

Bookings

  • We recommend booking your escape as early as possible to ensure availability, especially during peak travel periods. You can add your preferred travel dates when submitting a booking request, and we will do our best to accommodate them.

  • When you book, you’ll receive a payment link for a 30% deposit to secure your escape. The remaining balance is due 7 days before departure, and you’ll receive a reminder with a payment link at that time. For larger groups, we can provide separate payment links to make it easier to split the cost among everyone.

  • We understand that plans can change and will do our best to accommodate this. Our cancellation and modification policies vary depending on the package and timing of your request. Please refer to our terms or contact us directly to discuss your options.

Others

  • Transport options vary by package. Some escapes include transport, such as shuttles or transfers, while others may require separate arrangements. Check the package details or ask us for more information.

  • After booking, you will receive a confirmation email with all the key details, including your itinerary, accommodation information, and any activities included. If you need further information, don’t hesitate to contact us!